Caribbean Airlines announces suspension of flights to Tortola and Puerto Rico starting January 2026

Caribbean Airlines announced that as of January 2026, they will no longer operate flight services to Tortola and Puerto Rico. This is a part of the airlines’ strategy to restructure its network, which includes performance review and economic stability for its routes. The airline has scheduled its last flight to/from Tortola and Puerto Rico via BW 292 and BW 297 on Saturday, January 10, 2026. 

Affected Flights

BW 292: Trinidad - Barbados - Tortola - Puerto Rico

BW 293: Puerto Rico - Tortola - Barbados - Trinidad

BW 296: Trinidad - Dominica - Puerto Rico

BW 297: Puerto Rico - Dominica - Trinidad

Refunds for Affected Customers

They further mentioned that the customers with confirmed bookings on any of the cancelled flights will get a full refund of their ticketed fare. Customers who booked directly with Caribbean Airlines or through travel agents will receive direct refunds. For our customers who have already traveled to these destinations and had their return flights cancelled, will receive a refund of the balance of their return ticket. 

For bookings made on third party sites like Expedia or Travelocity, passengers are advised to get in touch with their booking agent for the refund. The airline will cooperate with the travel agents or third party sites to process the refund.

Caribbean Airlines will not arrange travel with other airlines for affected passengers. They will only refund the passengers booked with the impacted flights. Individuals can contact the Caribbean Airlines’ Reservations and Customer Support for more details at: US: 1-800-920-4225, Caribbean: 1 (800) 744 2225.